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retrorosiechic@gmail.com

 

© 2018 by Retro Rosie Chic Clothing

CUSTOMER CARE

Do you have a question or a suggestion for a product line Retro Rosie should carry? If so, please message, and someone will get back to you right away!

Have any questions or concerns? 

We’re always ready to help!

 

 

Email at

retrorosiechic@gmail.com

RETURNS

Retro Rosie is happy to accept returns and exchanges within 30 days from when you ordered. You will not be charged a restocking fee, however, you are responsible for return shipping costs in the event of an exchange or return. If you have been sent an incorrect item, then Retro Rosie assumes the shipping costs.

Items returned or exchanged must appear as brand new with tags, be free of animal hair and be free of odors such as perfume, smoke, etc.

Retro Rosie does not accept returns on the following:

  • Swimwear

  • Makeup

  • Hosiery

  • Undergarments (due to health concerns)

If returning shoes, do not use the shoebox as your shipping box. Returns done this way will not be valid.

FAQ

Do you provide International delivery?

 

Not at this time on the website.

 

What is your returns policy?

 

Retro Rosie is happy to accept returns and exchanges within 30 days from when you ordered. You will not be charged a restocking fee, however, you are responsible for return shipping costs in the event of an exchange or return. If you have been sent an incorrect item, then Retro Rosie assumes the shipping costs.

Items returned or exchanged must appear as brand new with tags, be free of animal hair and be free of odors such as perfume, smoke, etc.

Retro Rosie does not accept returns on the following:

  • Swimwear

  • Makeup

  • Hosiery

  • Undergarments (due to health concerns)

If returning shoes, do not use the shoebox as your shipping box. Returns done this way will not be valid.

How do I track my order?

Once your order is shipped, you will receive a tracking number to track your purchase to your door.

 

How can I Find Sizing

Sizing is available on the product page where applicable.

 

What are your delivery options?

 

Standard Delivery (generally between 3-5 business days. allow for extra time in peak seasons)